Reven Jate 9704 Optical Pure Titanium Round Frame Prescription Eyeglasses Rx Men or Women Glasses for Male Female Eyewear leopard
Customer Reviews
Next-Day Delivery Nightmare: My Experience with Automated Fraud and Refund Hell 😤
My latest online shopping experience was an absolute nightmare, and I feel compelled to share my story as a warning to others. This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I paid an extra $19.95 for “next day delivery” only to receive an email hours later saying my order would take 3 business days. When I tried to get a refund for the service they clearly weren't providing, I hit a wall of automation – automated phone lines, automated chatbots, and emails that went unanswered. It was pure frustration, leading me to finally connect with a human by pretending to place a new order. I needed to speak to someone because I genuinely believed I was being defrauded.
Customer: I paid for next-day delivery, and now my order says it will take 3 business days. What's going on? I need that $19.95 refunded immediately because you're not providing the service I paid for. CS Rep: I understand your frustration, and I apologize for the discrepancy between what was advertised and your order status. Let me look into your order for you. Can you please provide your order number? Customer: My order number is [Customer's Order Number]. This is unacceptable. I've tried reaching a human for hours, through your automated system and chatbots, and it feels like you're just trying to make me give up. CS Rep: Thank you for the order number. I see the charge for expedited shipping. It appears there might have been a system error in the estimated delivery time. While I can't process an immediate refund on this call, I can escalate this directly to our billing department and ensure they review your request for the $19.95 refund for the next-day delivery fee. You should hear back within 24-48 hours. Customer: So, I still have to wait more days to get my money back for a service I didn't get? This is precisely why I'm so upset. I want a commitment that this will be resolved, not just "escalated."
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and non-existent customer service.
From Frustration to Fantastic: Cinily.net Redeemed My Online Shopping Faith! ✨
Ever since I switched to my new eyewear, I've noticed a remarkable difference in both comfort and confidence. The lightweight feel and stylish design have truly elevated my everyday look, and I often forget I'm even wearing them! If you're searching for that perfect blend of advanced material and timeless style, you absolutely must consider these Pure Titanium Round Frame Eyeglasses. Crafted from pure titanium, they offer unparalleled durability and a sophisticated aesthetic that suits everyone. Ready to experience eyewear that feels as good as it looks? Click below to explore this exquisite collection! My last online shopping experience was an absolute nightmare 😤. I paid extra for "next-day delivery" only to be told it would take three business days. Trying to get a refund was a wall of automated phone lines and chatbots, with emails going unanswered. It felt like a complete fraud, and the frustration was immense. I ended up having to trick the system just to speak to a human! 😭
After that ordeal, I was really hesitant to trust another online eyewear store. But I desperately needed new glasses, and I decided to search for a more reliable option, somewhere that truly valued its customers and delivered on its promises 🤔. That's when I stumbled upon cinily.net.
I was still a bit skeptical, but then I read a review that said, "I have 3 pairs of glasses from here - prescription was perfect and quality great. I didn’t like the fit of a pair I ordered and they let me exchange for free. Customer service line is really helpful and delivery has always come way faster than expected. I order from here over blingcharming just cuz i feel like they have better looking options." That really gave me hope! ✨
My experience with cinily.net was completely different. The website was easy to navigate, and finding the perfect pair was a breeze. My round frame prescription glasses arrived much faster than expected, and the quality is outstanding for the price! Even the customer service, which I fortunately only needed for a minor query, was responsive and genuinely helpful – a real human! No more endless automation. They truly offer great value and a smooth, trustworthy shopping experience. I couldn't be happier! 😊💯
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